Comal County, TX
Water Damage Restoration and Mold Removal in New Braunfels
Blieders Creek became a wall of water on the night of May 11, 1972, and left Landa Estates covered in mud and debris. Nearly 50 years later, in February 2021, the city's own utility traced its water outages to leaks and burst pipes in homes.
Water first, mold close behind
Water damage restoration in New Braunfels comes first, then mold removal for anything that stayed wet too long and burst pipe cleanup after a freeze.
Blieders Creek, May 1972
The Sophienburg Museum and Archives describes runoff in Blieders Creek becoming "a huge wall of water hurtling toward New Braunfels." Between 10 and 12 inches of rain fell that night, from 8:30 to 11:30 p.m. At least 250 families lost their homes, and 17 people died. The Blieders Creek flood-control dam went up shortly after.
That's the history. In New Braunfels, the water damage restoration we do is the indoor kind: a supply line that splits, a water heater that gives out, a pipe that freezes. Our water damage restoration steps run from extraction to readings that show the structure is dry.
What February 2021 showed
In February 2021, New Braunfels Utilities ruled out main breaks. It traced its outages to "a substantial number of residential leaks and burst pipes" that kept the system's tanks from recovering, Community Impact reported. A mandatory boil water notice went out on February 17.
The lesson for your house: a plumber fixes the pipe. The water it already pushed into floors, walls and cabinets is a separate job, and that's where help after a burst pipe comes in: extraction, drying and moisture readings until the structure is dry. If the pipe split inside a wall, expect the water to have traveled farther than the stain shows.
Old Gruene, a growing city and mold
New Braunfels keeps growing: the Census Bureau estimates 122,492 residents on July 1, 2025, up 35.5% from a 2020 base of 90,394. The Handbook of Texas traces Gruene, the old river town, to a Guadalupe River crossing three miles north of New Braunfels; it's part of the city now. The whole town is on the National Register of Historic Places.
Old walls or new, the rule doesn't change. Materials that stay wet can grow mold, and drying them right the first time beats mold removal later. If mold has started, we contain the area, remove it, and clean and treat the surfaces.
We handle water damage restoration across New Braunfels from San Antonio, 24/7, along with the Canyon Lake area and the rest of our Comal County restoration coverage. We help document the damage and work with your insurance carrier throughout the restoration process.
Frequently Asked Questions
Yes, both sides. The Census Bureau's 2025 estimates put 95,016 New Braunfels residents in Comal County and 27,476 on the Guadalupe County side of town. The service doesn't change at the county line: water extraction, drying, mold removal, and contents pack-out when belongings need to leave the house.
As soon as a pipe breaks or a leak won't stop at the fixture. In February 2021, New Braunfels Utilities asked customers to check their plumbing and close their customer shut-off valves, irrigation included.
Find yours before the next hard freeze. Closing it stops new water; the water already in the floors and walls is the part of a burst pipe we handle.
Other communities we serve
Canyon Lake tops this list of nearby places.
Water on the floor in New Braunfels?
Close the shut-off valve if you can, then call us any hour. We'll get the water out and dry what it reached.