Travis County, TX
Water Damage and Water Extraction in Travis County
On Halloween 2013, the flood on Onion Creek killed five people and damaged more than 500 homes, even though an earlier buyout had already removed 323 properties from its path. The water damage we handle in Travis County starts indoors, with a burst pipe or a leak, and we extract the standing water before drying the structure it soaked.
Communities we serve in Travis County
Austin has a page of its own, and homeowners in Pflugerville and the rest of Travis County reach us at the same 24/7 number.
Pull the water out, then dry the house
Extraction lifts the standing water, structural drying goes after what soaked in, and mold remediation steps in if growth has already started.
Before Onion Creek: the 1981 and 2001 floods
FEMA's account of the Lower Onion Creek buyout project tells the 2013 story, but that flood wasn't the county's first deadly one. The USGS flood record for Travis County describes May 24 and 25, 1981, when more than 10 inches of rain fell in 4 hours in places. Many small watersheds in and around Austin had their worst flooding since 1935. Thirteen people drowned, and property damage reached 35.5 million dollars.
Twenty years later, on November 15, 2001, 968 homes flooded. The USGS estimated Onion Creek at U.S. 183 at about 93,200 cubic feet per second, roughly a 50-year peak.
Creek floods are the county's history. The water we deal with is the clean kind that escapes indoors: an overflowing bathtub, a cracked toilet tank, a pipe that bursts inside a wall. Our water damage restoration services begin with the water extraction service, because standing water keeps soaking into carpet pad, drywall and subfloor until someone pulls it out.
A San Antonio company at work in Travis County
Texas Damage Response is based in San Antonio and handles water damage for homeowners across Travis County from there. We don't keep an office in the county. Every call goes to one 24/7 number.
That call starts with questions: where the water came from, how long it ran, which rooms it reached. At the house, we photograph the damage before anything moves. Then the standing water comes out and structural drying begins, with moisture readings on walls, floors and framing until they test dry. If furniture and boxes need to leave while the house dries, contents pack-out packs, stores and returns them.
Travis County is on FEMA's DR-4879 designated-areas list for the July 2025 flooding, and FEMA decides who qualifies for that aid. Insurance is a separate conversation. For a leak or burst pipe, we help document the damage and work with your insurance carrier throughout the restoration process. The claim stays yours.
More people, more plumbing
Travis County keeps growing. The U.S. Census Bureau estimates 1,389,670 residents on July 1, 2025, up 7.7% from a 2020 base of 1,290,157. More households means more water heaters, washing machine hoses and supply lines, and any one of them can let go at 2 a.m. Water damage in Travis County can start a long way from any creek.
If your home is inside Austin, start with our page on mold remediation in Austin. Our coverage continues into Williamson County to the north, and Round Rock, mostly in Williamson County, has its own page as well. For every county and city on the list, see our Central Texas service areas.
Water on the floor in Travis County?
Call 24/7 for extraction and drying, and we'll help document the damage for your insurance carrier.
Frequently Asked Questions
In the early hours of Halloween 2013, flooding on Onion Creek killed five people and damaged more than 500 homes. FEMA's account of the Lower Onion Creek buyout project says an earlier acquisition had already removed 323 properties from the flood's path, which still left 532 homes at risk. On March 5, 2015, the Austin City Council authorized voluntary buyouts for 232 houses.
We don't advise on buyouts or on flood risk for a specific street. If a leak or a burst pipe soaks your home, call us for extraction and drying.
Yes. FEMA declared DR-4879 on July 6, 2025, for flooding between July 2 and 18, and its designated-areas list includes Travis County for both Individual Assistance and Public Assistance.
Whether a household qualifies is FEMA's decision, not ours, and we don't advise on eligibility.
Yes. We serve homeowners across Travis County, Austin and Pflugerville included, from our San Antonio base, and there's no office here. Call 24/7 and tell us what's wet and where the water came from. We'll explain the next steps, from extraction and drying to documenting the damage for your insurance carrier.